SSR2013 R2 backup error

[lss_mh]

I have a Windows Server 2003 R2 Standard Edition SP2 installed with SSR2013 and it was running fine. After upgrade to SSR2013 R2, the backup fails. I tried uninstall and reinstall but still the same error message. Appreciate any help.

===

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\), Volume 2 (E:\), Volume 1 (F:\).
    Error E0BB00B5: Snapshot error Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754996.'. (UMI:V-281-3215-6071)

Details:
Source: Symantec System Recovery

===

[Markus_Koestler]

Have you applied the latest VSS fixes from MS: https://support.microsoft.com/en-us/kb/940349

[lss_mh]

I have applied it before but it doesn't work.

[Markus_Koestler]

OK, can you try restarting the VSS service provider just before running the backup?

[lss_mh · Accepted solution]

I have restarted the server and it still doesn't work.
Anyway, I logged a case with Symantec and managed to resolved the issue:-

1. Right click C: drive and select properties

2. Select "Shadow Copies" tab

3. Select all the drives one by one and click Enable

4. Click "Settings" and select "No limit" under "Maximum Size:"

Thanks for your help!

[Markus_Koestler]

Lucky you. May I kindly ask you to mark your post as solved?