Anyone else having trouble Symantec Backup Exec System Recovery Desktop Edition?
Here are my complaints about the software and hopefully a semantic employable answer my questions.
- The process to back up an individual computer to an USB external hard drive 3 1/2 hours
- The next step was to place the image onto a brand-new computer
- Loaded the CD and pressed recover my computer
- The screen never did ask me to customize my hardware, so my first question does the desktop edition compensate for new hardware?
- The desktop edition appeared to load the image in 20 minutes; however, the screen only goes to the Windows safe mode screen and then reboots
- The documentation on the website points to the server edition and not the desktop edition.
- Any help in this matter would be greatly appreciated, since Symantec does not have a drop down box for Symantec Backup Exec System Recovery Desktop Edition when trying to e-mail support online a question.