Symantec Management Platform - Intalation isuess

Good Morning everyone,

So excited to ask you for the first time Smiley Happy My customer is trying to get a tool to manage their hosts SSR. 
They have multi-location, all around the EU, so it requires central management.

I did recommend to get Veritas System Recovery Management Solution. 
Along to the Veritas information to use the mentioned product, they should have the Symantec Management Platform, which is the part of the Symantec IT Management Suite, right?

My custom gets the trial from the Symantec website to check if does it work, but he has an error occurred during the installation process. 

For those who already use, could you please advice, at first something about the solution that the customer is looking for? Is it reliable, recommended? Symantec ITMS is little expensive when considering many hosts which have to be licensed.

And please say how to carry out installations of mentioned products, correctly Smiley Happy 
( customer has a proper internet connection )

Thank you in advance! 

VOX.jpg

 

 

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Re: Symantec Management Platform - Intalation isuess

@MarekMJ

Please be aware that SMP 8.5 is not supported yet: https://www.veritas.com/support/en_US/article.100010951.html

Install steps are listed here: https://www.veritas.com/support/en_US/article.100038473.html

Symantec ITMS is little expensive when considering many hosts which have to be licensed.

Not sure what you mean by this? No Symantec license is required when using SMP with VSR-MS.

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Accepted Solution!

Re: Symantec Management Platform - Intalation isuess

@MarekMJ

If you are only using SMP with the VSR Management Solution, you do NOT need an SMP license.

The screenshot shows that you have an old version of the Management Solution. I would recommend that you download the latest version here: https://www.veritas.com/trial/en/us/system-recovery-18

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Accepted Solution!

Re: Symantec Management Platform - Intalation isuess

@MarekMJ

Please be aware that SMP 8.5 is not supported yet: https://www.veritas.com/support/en_US/article.100010951.html

Install steps are listed here: https://www.veritas.com/support/en_US/article.100038473.html

Symantec ITMS is little expensive when considering many hosts which have to be licensed.

Not sure what you mean by this? No Symantec license is required when using SMP with VSR-MS.

View solution in original post

Re: Symantec Management Platform - Intalation isuess

Hi cirley

Thanks for the answer. It helps a lot! 

Would you please advice how to get SMP as perpetual license ( not trial )
Maybe I can find in file folder SSR Management Solution?

Thank you in advance Smiley Happy

VOX2.jpg

Accepted Solution!

Re: Symantec Management Platform - Intalation isuess

@MarekMJ

If you are only using SMP with the VSR Management Solution, you do NOT need an SMP license.

The screenshot shows that you have an old version of the Management Solution. I would recommend that you download the latest version here: https://www.veritas.com/trial/en/us/system-recovery-18

View solution in original post

Re: Symantec Management Platform - Intalation isuess

Thank you very much. Thanks a lot Smiley Happy