01-02-2013 11:32 PM
Hello,
I am trying to install Symantec System Recovery 10.0.1.41704 on Windos 7 Ultimate X86 client. The installation did not colmplete and it remained stuck like this for an indefinite time. I force closed it and found that .Net Framework was missing on this system, so donwloaded and installed the latest 4.5 version, rebooted and retried the installation. The result is the same, it remains stuck when it reaches here...
How to clean the corruptions and do a clean installtion well? 100s of other clients had no problem installing this SSR version.
01-03-2013 01:43 PM
01-04-2013 03:47 AM
Hello Tripti,
It's a fresh install and not an upgrade. I tried the above and it pops up the installation wizard just like I double click it, it has no prob to run but the installation gets stuck at that point :( That's the problem..it stays for an indefinite periode then I just force close it. Apart from .net framework what else can be a prerequisite? The H/W is pretty good though.
I tried 10.0.1, 10.0.2 and 10.0.3 all the same :p
01-04-2013 04:08 AM
This is the error I got after long waiting on the stuck wizard
Any clues?
01-04-2013 11:55 PM
Try the below article to resolve the issue
http://www.symantec.com/docs/TECH159544