06-01-2015 07:28 AM
Hi,
I use Symantec System Recovery 2013 R2 Management solution. Several product version are managed (10.0.1.xxxx, 11.0.0.xxxx, 11.0.2.xxxx, 11.1.0.xxxx). And several licence are used (SSR 2011, SSR 2013, SSR 2013 R2).
Sometimes, I see a good status of the clients (Backed Up) but the status is false because one of the disk is not backuped. How resolve this issue ?
I find this problem only for the old versions of ssr clients.
Thanks a lot
06-01-2015 07:56 PM
Upgrade the older versions of SSR
Also you will have to check one client at a time , check the error message.
Also check if this occurs at the same time or if there is a different pattern.
06-03-2015 05:58 AM
Thank you for your response. In the first time, I will upgrade the older version by the new