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Symantec System Recovery 2013 R2 System Boot Disk with Surface Pro 2 missing network adapter

Rob_peters
Level 3

I created a SSR boot disk from the Surface Pro 2 successfully, I have also successfully booted to the SSR disk from the Surface pro 2, but the SSR recovery program is unable to find a network adapter. I am currently connected to the Microsoft Surface Pro 2 Dock which has the network adapter within it. What do I need to so to get the SSR to detect the Network adapter for the Surface Pro 2 Docking station?

 

Rob

1 ACCEPTED SOLUTION

Accepted Solutions

Rob_peters
Level 3

I was able to resolve this issue by downloading the Surface ethernet adapter from this location

http://www.microsoft.com/en-us/download/details.aspx?id=38826

and then manually loading the driver. For surface pro 2 I njeed the "Surface ethernet adapter", not the gigabit adapter.

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2 REPLIES 2

Rob_peters
Level 3

I was able to resolve this issue by downloading the Surface ethernet adapter from this location

http://www.microsoft.com/en-us/download/details.aspx?id=38826

and then manually loading the driver. For surface pro 2 I njeed the "Surface ethernet adapter", not the gigabit adapter.

Markus_Koestler
Moderator
Moderator
   VIP   

Lucky you! Please mark this post as solved!