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System Recovery 2013 Insrtall Wizard does not show any way to install

DP111
Level 2

I've downloaded the latest SRD 2013 for Win 64 to a Win 2008 R2 64-bit VM on a VMware ESXi 5.5-managed server. When I click on the Wizard.exe file the only thing I see to do besides go to the Symantec web page or docs is to verify drivers. That works OK, but nothing else happens. How do I get this product to actually install? I've searched high and low in all the folders for some likely sounding exe file but have found none.

1 ACCEPTED SOLUTION

Accepted Solutions

TRaj
Level 6
Employee Accredited

Hi please refer : http://www.symantec.com/docs/TECH166025

You need to download

Sym_System_Recovery_2013_11.0.0.xxxxx_Multilingual_Product.zip or it would be only named as Sym_System_Recovery_2013

Hope this helps!!

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4 REPLIES 4

Markus_Koestler
Moderator
Moderator
   VIP   

The SRD is only used for recovering in an offline scenario. You need to download the full product, not the SRD.

DP111
Level 2

Pardon my error. I thought I was doing just that from the Trial Downloads page. Do you have a link to a full product trial download?

Markus_Koestler
Moderator
Moderator
   VIP   

https://www4.symantec.com/Vrt/offer?a_id=88724

TRaj
Level 6
Employee Accredited

Hi please refer : http://www.symantec.com/docs/TECH166025

You need to download

Sym_System_Recovery_2013_11.0.0.xxxxx_Multilingual_Product.zip or it would be only named as Sym_System_Recovery_2013

Hope this helps!!