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System Recovery 2013 with SP2

Nene
Level 6
Partner Accredited

Hello Support,

One more query for your help.

Has anyone used SSR 2013 on a Synology NAS device?

 I noticed that the SSR does not remove the old backups and this fills up the storage.

I have to manually delete the old backups to create space for new backups.

What can i do to resolve this?

I greatly appreciate all the help from the forum.

27 REPLIES 27

criley
Moderator
Moderator
Employee Accredited

Can you provide a little more detail please...

How many recovery point sets are you retaining? How much space do you have on the NAS?

Can you provide a directory listing (dir >c:\dir.txt) from the backup desination folder on the NAS?
 

Nene
Level 6
Partner Accredited

Hi Chris,

The storage device is 2TB

I am retaining 2 recovery point sets for the Exchange, and Domain controllers.

The recovery point sets keep increasing and do not get overwritten.

I am currently away from the server location.

I will check the directory on the NAS and get back to u later.

criley
Moderator
Moderator
Employee Accredited

I will check the directory on the NAS and get back to u later.

OK, will wait to hear back from you then.

Nene
Level 6
Partner Accredited

Sorry Chris,

How do i get the dir>c:\dir.txt ?

 

criley
Moderator
Moderator
Employee Accredited

Go to the command prompt (CMD), change into the directory that holds the backup destination data, then run the above command. This will pipe the output to a text file (dir.txt).

Nene
Level 6
Partner Accredited

Ok Chris,

Will try that and get back to you. Still away from the location.

Thank you.
 

sfuller_2
Level 3

We're using Synology NAS's  with 2013 R2 with no issues.  We're using domain rights to backup to shares on the NAS. 

Nene
Level 6
Partner Accredited

Hi Chris,

I was unable to get the dir. it says: CMD does not support UNC paths as current directories.

Nene
Level 6
Partner Accredited

hi sfuller 2,

Do you have to manually delete old backups from teh device?

I am also using domain accounts to do backups to the device, but they get filled up and i have to manually purge them.

criley
Moderator
Moderator
Employee Accredited

What is the exact command you are using?

Nene
Level 6
Partner Accredited

changed to C:\>cd \\16.10.x.x\extstor ad_ssr

criley
Moderator
Moderator
Employee Accredited

You should first map a drive to the directory. Then change into it and run the dir command.

Nene
Level 6
Partner Accredited

Hi Chris,

thx i got the dir file

what should i look out for?

criley
Moderator
Moderator
Employee Accredited

Please attach it here so I can review it.

Nene
Level 6
Partner Accredited

I have the below:

 Volume in drive Z is AD_SSR
 Volume Serial Number is 2XXX-7XXX

 Directory of z:\

01/21/2015  09:04 PM    <DIR>          .
01/27/2015  07:01 AM    <DIR>          ..
01/15/2015  02:51 PM    11,823,720,096 DC01_C_Drive009.v2i
01/15/2015  02:31 PM       263,368,187 DC01_Local Disk0-1_Drive009.v2i
01/15/2015  09:01 PM           279,646 DC01_Local Disk0-1_Drive009_i001.iv2i
01/27/2015  03:08 PM                89 dir.txt
01/21/2015  09:04 PM             2,236 DC01.sv2i
01/21/2015  09:04 PM           132,096 RPAM_Store.dat
01/15/2015  09:02 PM       226,330,447 DC01_C_Drive009_i001.iv2i
01/21/2015  09:01 PM           299,813 DC01_Local Disk0-1_Drive009_i002.iv2i
01/21/2015  09:03 PM       456,430,761 DC01_C_Drive009_i002.iv2i
12/20/2014  08:23 PM    12,580,998,004 DC01_C_Drive008.v2i
12/21/2014  09:01 PM           280,245 DC01_Local Disk0-1_Drive008_i001.iv2i
12/21/2014  09:02 PM       244,940,138 DC01_C_Drive008_i001.iv2i
12/22/2014  09:01 PM           282,526 DC01_Local Disk0-1_Drive008_i002.iv2i
12/22/2014  09:02 PM       247,757,018 DC01_C_Drive008_i002.iv2i
12/23/2014  09:01 PM           284,803 DC01_Local Disk0-1_Drive008_i003.iv2i
12/23/2014  09:02 PM       294,891,125 DC01_C_Drive008_i003.iv2i
              16 File(s) 26,139,997,230 bytes

Nene
Level 6
Partner Accredited

120px_dir.PNG

criley
Moderator
Moderator
Employee Accredited

The directory listing you provided shows 2 backup sets - 008 and 009. This appears correct according to your comments earlier.

Are the full backups (v2i file extension) correct according to the schedule you are using?

Am I missing something here...??

Nene
Level 6
Partner Accredited

I have 2 backup sets alright. But when the next base is to run, it does not remove the old sets. i have to manually delete to create space.

In the manage destination i already selected Automatically optimize disk storage.

i believe when i set a threshold of 500GB for instance, it should delete the old backup and start another base when it is about to exceed the threshold.

Rather than the manual deletion.

The recovery points just stops altogether and i hv missed backup notifications whenever i login to the server.

criley
Moderator
Moderator
Employee Accredited

I have 2 backup sets alright. But when the next base is to run, it does not remove the old sets. i have to manually delete to create space.

When was the last time this happened?

Please provide the following log files:

\ProgramData\Symantec\SYMANTEC SYSTEM RECOVERY\LOGS\Symantec System Recovery.log & Symantec System Recovery.dbg