cancel
Showing results for 
Search instead for 
Did you mean: 

System Recovery 2013 won't install on Win 8, error message that it doesn't support Win 7, XP, Vista???

DigitallyChalle
Not applicable

I am trying to install Sym_System_Recovery_2013_11.0.0.46600_Basic_Edition_ML_Product on my Window 8 pro 64 system. When running the installer I get the error " Symantec System recovery Basic Edition does not support Windows 7, XP, and Vista" and the installation terminates. This is quite frustrating in a Win 8 environment.

What can I do to get the installation completed? I just downloaded this and the recovery disk program today with help from tech support. I have the weekend to get this going and instal a ssd so any suggestions will be greatly appreciated.

1 REPLY 1

PravinAmin
Level 5
Employee

Hi,

 

SSR Basic edition is supported only on Windows Server Flavors. You'll need to Download Sym_System_Recovery_2013_11.0.0.46600_ML_Product and install it on Windows 8.

 

-Thanks,

Pravin