03-08-2013 07:48 PM
I am trying to install Sym_System_Recovery_2013_11.0.0.46600_Basic_Edition_ML_Product on my Window 8 pro 64 system. When running the installer I get the error " Symantec System recovery Basic Edition does not support Windows 7, XP, and Vista" and the installation terminates. This is quite frustrating in a Win 8 environment.
What can I do to get the installation completed? I just downloaded this and the recovery disk program today with help from tech support. I have the weekend to get this going and instal a ssd so any suggestions will be greatly appreciated.
03-08-2013 07:55 PM
Hi,
SSR Basic edition is supported only on Windows Server Flavors. You'll need to Download Sym_System_Recovery_2013_11.0.0.46600_ML_Product and install it on Windows 8.
-Thanks,
Pravin