System Recovery - Different Hardware

The intention is to use this for disaster recovery purposes.
 
For testing we have updated BESR 7.0 on our AMD Operon-based Small Business Server 2003 SP2 using live update. Created a recovery point on a USB drive. It shows the Sv2i file and the C: drive, E: and F: drives as v2i files.
 
We are attempting to restore to a standard Dell PowerEdge 840.
 
Following the Symantec instructions we select the s2vi system index file on the USB drive.
The Recovery Points for the C: E: and F: drives are shown, but are INVALID. Clicking on the Change brings up an error message Error EC95000F - image file already been opened
 
We have tried MANY different ways to get this to work - and it has taken literally days. W can actually restore the C: drive successfully without any problem, but this does not give us access to the E: and F: drives.
 
Documentation WITH EXAMPLES is non-existent - has no-one at Symantec EVER considered creating documentation that actually shows, with screen images preferably how to go through this successfuly so that end users actually can identify where problems are occurring rather than just guessing what should be done?
 
Any suggestions most welcome
 
Richard
4 Replies
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Re: System Recovery - Different Hardware

I would recommend the following technote documents and the standard step-wise procedure below to perform your restore to this Dell PowerEdge 840.

 

Backup Exec System Recovery Best Practices Table of Contents
http://support.veritas.com/docs/290720

Best Practices for using Restore Anyware (RAO)
http://support.veritas.com/docs/294036

 

(1) Wipe partitions following the steps listed below:

a. From the main menu choose utilities >partition table operations

b. Select the device/drive that is to be wiped

WARNING: if any attached drives are connected at the time, disconnect, reboot back into the recovery environment and begin the delete process again if you are not certain of the device drive being selected

c. Click Next

d. Choose Delete and then click the NEXT option.

e. Answer yes for confirmation and click the Finish button

(2) After successfully deleting the partitions from step 1, wipe the first track by following the steps below:

a. From the main menu choose utilities >support tool option.

b. From the window choose first track operations

c. Select the device/drive that is to be wiped

 

WARNING: if any attached drives are connected at the time, disconnect, reboot back into the recovery environment and begin the delete process again if you are not certain of the device drive being selected

 

d. Click Next

e. Choose the Wipe options then click NEXT button.

f. Answer yes for confirmation and click the Finish button

(3) After successfully wiping the first track, exit out of the recovery environment and power down the system.

(4) Reconnect and power up any external media if needed.

(5) Power up the system and choose to reboot back into the recovery environment to perform your restore tasks.

(6) From the main menu option Choose recovery my computer

(7) Click Next and then choose View by filename; Add your recovery point image following the same partition number ordering as the original source system.

(8) Choose the unallocated space on your internal drive that you wiped in steps 1-5 as your destination location.

(9) Choose the option [X] Perform Restore Anyware

(10) Choose the following options for your SYSTEM partition:

[ ] Verify recovery point before restore

[ ] Check for file system errors after restore

[X] Resize drive to fill unallocated space; Specify size in MB

[X] Set drive active

[X] Partition type: Primary (often grayed out)

[ ] Restore original disk signature

[ ] Preserve domain trust token on destination

[X] Restore MBR

(11) Click Next but do *NOT* choose to reboot after restore and click finish. Follow the steps 6 through 8 using the following restore options for your DATA partition(s)

[ ] Verify recovery point before restore

[ ] Check for file system errors after restore

[ ] Resize drive to fill unallocated space

[ ] Set drive active

[X] Partition type: Primary

[X] Restore original disk signature

[ ] Preserve domain trust token on destination

[ ] Restore MBR

(12) Click finish when you reached the last data partition that you wish to restore.

(13) Allow the restore to continue and reboot afterward option checked on the last data partition being restored.

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Re: System Recovery - Different Hardware

I was following the thread of this question and reviewed the referenced Symantec documents.  In document
 
 
the reference is made to restore the system volume only, when going to different hardware, and then restore the other volumes in Windows.  How is this done?  I search for an article, but didn't find it.  Please post the link or reference material.
 
 
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Re: System Recovery - Different Hardware

Using Backup Exec
 
Or
 
Don't reboot and (if you have images of your data drives) follow the same steps to recover your other drives.
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Re: System Recovery - Different Hardware

11-27-2007  post should work for retargeting restores to dissimilar hardware.