System recovery 2013 recovery for Dell R720

[mrinal_sarkar62]

Hi,

I was using the SSR 2013 for backuk and restore.

It was successfully backup up the C: & D:

After restore the system is giving black screen. Saying that some drive is changed or some thing...

I have tried several ways to restore (date, syste and drive).

More details ...

Source system is a BIOS with RAID.

The target system is a UFI, but I have changed to BIOS in the BIOS setting.

And the system is DELL R720.

Any ideas..what could be the problem

[Markus_Koestler]

In which sequence did you restore the drives ?

[mrinal_sarkar62]

Hi,

Frist C Drive then D Drive..

Then, only selecting the date..

Then, tried  the system name..

no...good result..

[Markus_Koestler]

Can you post the actual error message please ?

[Markus_Koestler]

The image is too small i cant see anything - please post a bigger one !

[mrinal_sarkar62]

Hi,

Here is the error below:-

Thanks...

[mrinal_sarkar62]

Hi,

Please, check the edited image...

Sorry..for my previous post...

Thanks.

[Markus_Koestler]

Have you restored with restore anywhere enabled ? it seems that the RAID driver is missing.

[mrinal_sarkar62]

Hi,

Restore anywhere is enabled ...

Thanks.

[Markus_Koestler]

Old and new system have the same RAID controller ?

[mrinal_sarkar62]

Hi,

No...

[Markus_Koestler]

And the restore didn't prompt you for the new raid driver ?

Is the MegaSAS driver fpr the old or the new RAID controller ?

[mrinal_sarkar62]

Hi,

It does prompt for drivers but not for RAID driver..rather it looks for NIC (Broadcom).

I have also tried to create a customized recovery CD from the same system.(Installing OS on the same server).

Thanks.

[Markus_Koestler]

The SRD wont help in the case. let me get back to my question: Is the MegaSAS driver for the old or the new RAID controller !

[mrinal_sarkar62]

Hi,

Its for new raid controller..

Thanks.

[Markus_Koestler]

Have you tried to replace the file in question with the one from the original driver ?

[Markus_Koestler]

Have you tried yet ?