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The 'Vmware VMDK' conversion process could not be completed SSR 2011 to QNAP NAS

George78
Level 2

Dear Support

I am trying to convert backups made from SSR 2011 to vmware vmdk workstation 6 to a destination NAS Device from QNAP and the result which comes up is the "usual" The 'Vmware VMDK' conversion process could not be completed

My QNAP Device has 2 more than enough TBytes of space, formatted with NTFS, the credentials are correct, there is no problem with the network.

If i make the convertion on the local machine on a temporary folder it works.

Any ideas?

Thanks

5 REPLIES 5

criley
Moderator
Moderator
Employee Accredited

If conversions to a local disk work, this is likely to be caused by a network related issue. Without looking at the debug logs, it's almost impossible to confirm this though.

George78
Level 2

Hi and thanks for the reply.

 

Would you like to tell me where can i enable debug logging and where the logs are stored?

 

Thanks

criley
Moderator
Moderator
Employee Accredited

The debugs are created by default but they are encrypted and can only be read by Symantec Technical Support.

Mghinoz
Level 2
Partner Accredited

I have exactly the same configuration as the original poster, and am having the same result (error).

Any suggestions?

criley
Moderator
Moderator
Employee Accredited

And like the original poster, can you do local conversions?

If i make the convertion on the local machine on a temporary folder it works.