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The application failed to initialize properly 0xc0000142

mjmartino
Level 3

I have been trying to recover a Dell system from the Symantec system recovery disk however I keep getting this error when booting as well as any time I try to select anything from Home, Recover, Analyze, Network, Utilities... and so on. I have tried downloading and burning a new disk but same errors. I am trying to recover a Windows XP sp3 image. I am using SSR 2011.

Anyone have any ideas?

3 REPLIES 3

Markus_Koestler
Moderator
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Does the machine have enough RAM ?

criley
Moderator
Moderator
Employee Accredited

As Markus says, this could be due to lack of memory. You need a minimum of 1GB:

http://www.symantec.com/business/products/sysreq.jsp?pcid=pcat_business_cont&pvid=1602_1

Markus_Koestler
Moderator
Moderator
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Have you check the RAM ?