I'm trying to restore a SSR image into an ESX/ESXi server.
I continually receive "the remote procedure call has failed" error when running the virtual conversion process.
The error occurs even if I try to convert the file to a .VHD for recovery into hyper-v.
Event Viewer Error:
Faulting application VProSvc.exe, version 18.104.22.168662, faulting module VProImaging.dll, version 22.214.171.124662, fault address 0x005b01f0.
I've tried running the virtual conversion process on Windows 7 Professional and a Windows 2003 Server box, but receive the same error.
I am in the process of verifying the recovery points; I am able to mount them and restore data so I don't believe there is an integrity issue.
Does anyone have any ideas as to what the issue might be?
Solved! Go to Solution.
There's nothing wrong with the connection to the ESX server. All is working as it should be. I'm doing a virtual conversion to it right now with another set of image files.
I suspect there is something wrong with this one particular image file. Even though the image file verifies, is mountable and data can be restored from the image, there's something with this particular file that just causes the vprosvc.exe to crash.
Are there any other tools that can be used to verify the files integrity?
Symantec Technical Suport case number 05681868 Unable to run one time virtual conversion.
So far the only thing we've worked out is that the one time virtual conversion works with other backup sets, but not with the latest one which is required.