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Trouble to install SSR Management

Nicolas_d2b
Level 4
Partner Accredited

Dear all,

Is there somebody who can explain my problem,

I try to install on W2008 R2 without SP, 14GBRam, enough Space disk with all Check from altiris at green.

The database used is on remote Server, and the validation check is ok.

But in fact, no Altiris Error, but the Install process stop without error, I am gonna be crazy

I try as Administrator, as Run as administror (With Mac Affe disable)  without UAC activated.Nothing change.

Here My Install Log file from windows in attached file

That What I want to install

Symantec System Recovery 2011 Management Solution x64 SP1 (10.0.1)
Symantec Management Platform 7.1 SP1 (7.1.6851)
Symantec Management Platform Documentation 7.1 SP1 (7.1.6848)
Plate-forme de gestion Symantec SP1 - Langues (7.1.6821)
Migration 7.1 SP1 (7.1.6851)

 

Regards

4 REPLIES 4

criley
Moderator
Moderator
Employee Accredited

Can you try the install again. This time only try to install SMP (Symantec Management Platform).

If that is successful, go back and install the SSR components you need.

Nicolas_d2b
Level 4
Partner Accredited

Hi,

I tried....same problem.

 

Regards

criley
Moderator
Moderator
Employee Accredited

OK, so this problem is actually with SMP rather than the SSR management solution then.

I think you are better off posting in the SMP forum:

https://www-secure.symantec.com/connect/endpoint-management/forums/symantec-management-platform-notification-server

Muhammad_Nazaka
Level 4
Partner Accredited

Disable antivirus and firewall,

I think this may help you,

http://www.symantec.com/docs/TECH168326