No active Email or phone support for a $1000+ product, and a forum that has left a question like this go unanswered for over two weeks?
I wouldn't have bought this product had I known THAT, and likely never will again. Personal support from the company means a lot to me, despite the assistance you can get from forums such as this.
That being said, I've been running LSR on a server of mine for close to a year. It runs like clockwork, even when the drives are live-swapped. So we know yours SHOULD work. What version are you using?
I'm getting a case of an error with a new copy of BackUp Exec, System Recovery Server where it reboots the system during the backup, but the server doesn't come back up. I think I'll try installing my copy of LSR on it and see what happens...