03-21-2012 08:32 AM
Hi,
I have Symantec BESR 2010 installed in a Windows 2008 server.
The details of the software is as follows.
Name: Symantec Backup Exec System Recovery 2010 NFR
Version: 9.0.1.36527
The machine details are as follows
OS: Windows Server 2008 R2 Enterprise
Architecture: 64-bit Operating System
Physical/Virtual : vmware virtual machine
The issue that I am facing is that, I am unable to run 'file and folder' backup using the application. I would like to stress the point that, we have instealled Symantec Endpoint Protection 12.1 also on the server. The error that I am getting while trying to run a 'file & folder' backup is as follows.
og Name: Application
Source: Backup Exec System Recovery
Date: 3/21/2012 8:12:26 PM
Event ID: 100
Task Category: High Priority
Level: Error
Keywords: Classic
User: N/A
Computer: <machine name>
Description:
Error EC8F1C50: Cannot create file backup for job: File Backup.
Error E7B70005: Snapshot error Error EBAB03F1: OS error 2147754774.. (UMI:V-281-3215-7248)
I had already checked the following things.
Any help regarding this is highly appreciated. Thanks in advance.
Regards,
Tom Jacob
03-21-2012 08:41 AM
Do full volume-level backups work?
I would recommend you update to SP4 (9.0.4) and try again. A reboot is required once you go to SP4.
03-22-2012 02:10 AM
Hi,
Due to some reasons, I need to take file level backup of this machine. Is it possible to recover a single file from volume-level backups? Also, I will try upgrading to SP4. Thanks for your comments. I shall update you once I finish upgrading to SP4.
Thanks & Regards,
Tom
03-22-2012 02:19 AM
Yes, you can restore selected files/folders from a full volume backup.