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Unable to create incremental recovery point.

sandys
Level 4
Partner Accredited

i got following errors every hour alternatviely..

 

 

Date: 4/18/2012 14:02:12 PM

Notification Type: Error

Priority: High

  Description: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of New Volume (D:\).

  Error E0BB0083: Unable to create incremental recovery point.

  Error E7C3000F: Device \\?\SymantecSnapshot1 cannot read 20480 sectors starting at LBA 6237688.

  Error EBAB03F1: Insufficient quota to complete the requested service.

  Error E0BB0083: Unable to create incremental recovery point.

  Details: 0xE0BB0083

1 ACCEPTED SOLUTION

Accepted Solutions

sandys
Level 4
Partner Accredited

Solved

 

1. Run the Fixinstall.bat

2. Run partInfo.exe from Utility folder

3. After finding no errors in above log just rebooted the machine and run the chkdsk command while rebooting.

4. Now the backups are working as scheduled.

 

View solution in original post

12 REPLIES 12

criley
Moderator
Moderator
Employee Accredited

What about full backups?

When did the problem start?

Is it only this volume that is affected?

sandys
Level 4
Partner Accredited

the full backup is successful this problem started 2pm today (GMT+5.30) and this problem is only for this volume

now i manually run the task of incremental backup job to run at 3.30 pm today i got following error

also find the screenshot

Date: 4/18/2012 15:39:34 PM
Notification Type: Error
Priority: High

Description: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of New Volume (D:\).

 Error E0BB0083: Unable to create incremental recovery point.

  Error E7D1001F: Unable to write to file.

  Error EBAB03F1: Insufficient quota to complete the requested service.

Error E0BB0083: Unable to create incremental recovery point.

Details: 0xE0BB0083

 

 

 

criley
Moderator
Moderator
Employee Accredited

'Unable to write to file' suggests some sort of network problem. Is the backup destination over the network?

If yes, can you confirm that network location is accessible from this machine?

sandys
Level 4
Partner Accredited

no not like tht destination backup drive is local on the server itself

now i again ran the job manually and waiting to complete

sandys
Level 4
Partner Accredited

now i got this error but this comes after completing 100% running the incremental job. also the size is of 30 GB now. And it got vanished automatically after this error.

still confused why this is happening???

 

Unable to create incremental recovery point.
--Error E7C3000F: Device \\?\SymantecSnapshot1 cannot read 20480 sectors starting at LBA 137488624.
---Error EBAB03F1: Insufficient quota to complete the requested service.
 

criley
Moderator
Moderator
Employee Accredited

How big is volume D and how much free space is on the volume?

sandys
Level 4
Partner Accredited

For D drive the size is 96.6 GB and free space is 37.7GB

and for the destination disk size is 465 GB and free space 165 GB

for the D drive last full backup is around 30GB

 

now the situation is last 5 incremetnal backups were successful and current backup again failed with the same error of snapshot

criley
Moderator
Moderator
Employee Accredited

What version are you running? Please include service pack level (check in Help/About for exact version details).

sandys
Level 4
Partner Accredited

Windows server 2003 R2 enetprise 64 bit SP 2
2 GB RAM
intel xeon cpu 1.86ghz

AND

Symantec BESR starter kit edition

BESR VERSION 9.0.0.35656

NO SERVICE PACKS, even with this version is installed on 60 servers.

another servers have no issues with this version.

also i tried with the killing the processes also restarted the besr services.

now 2 hourly backups are successful and previous 1 failed with same error

 

 

criley
Moderator
Moderator
Employee Accredited

No service pack? Then I would suggest updating to SP4 (9.0.4) to see if this helps - reboot is required.

If that does not help, I would suggest opening a support case.

sandys
Level 4
Partner Accredited

i checked with the

 

OS C drive it is having pagefile.sys in size of 3.60GB

and it has 2GB ram and checked with the task manager 2.44GB

is that because of pagefile.sys. wht shold i do, shold i delete that if it not requires.

because it is important file rite?

 

sandys
Level 4
Partner Accredited

Solved

 

1. Run the Fixinstall.bat

2. Run partInfo.exe from Utility folder

3. After finding no errors in above log just rebooted the machine and run the chkdsk command while rebooting.

4. Now the backups are working as scheduled.