03-19-2018 03:50 AM
HI All,
I have couple of servers which cannot open VSR Console after upgrade from SSR 13.There was no problems with the installation and it went fine .
had tried the following steps but still the issue persists
Tried to delete Job history from C:\Programdata\veritas
Shrink the volume
Fixinstall.bat
Kindly help us resolve this issue.
Regards
03-19-2018 03:56 AM
There's not really enough information here to understand what the problem might be.
Please provide the following log file:
C:\ProgramData\Veritas\VERITAS SYSTEM RECOVERY\LOGS\Veritas System Recovery.log.txt
03-19-2018 04:05 AM
For Symantec team all other logs can be found under this case
Case: 180308-000974
Regards
03-19-2018 04:19 AM
So this is already being worked on by our support team.... there is not much point in me investigating this as well.
It does appear as though something went wrong during the upgrade.
03-19-2018 04:23 AM