Unable to open support case

[ges87]

I am unable to create support case. 

I have filled technical case - mayor impact - product, OS- version

subject, description,

prompted for possible solution, selected open case

selected my entilement, clicked submit - nothing happens

[criley]

@ges87 

Have you tried a different browser to see if that helps?

If that does not help, please contact our Customer Care team for help: https://www.veritas.com/content/support/en_US/contact-us.html

[ges87]

on chrome it stops when selcting severity level

then tried firefox, and got this result

tried IE, same result

I get no error message when clicking submit, in both cases. It seems to do something, but then goes back to the page with no error emssage

[criley]

@ges87 

OK, please contact our customer care team then as they should be able to help you with this issue.

[ges87]

I started a chat support session. The case was opened for me, with a blank description. Now I tried to update it and I get the same problem, update case button does nothing.

If I am also unable to update the case, this is serious trouble...