Hello All,
I am using Symatec Backup Exec System Recovery 2010, on windows server 2008 R2. I downloaded the following patch, "Symantec_Backup_Exec_System_Recovery_9.0_SP5_Patch" since my version seems to be out of date. When I ran the executable I am prompted with the following error message;
The upgrade pathc cannot be installed by the windows installer service because the program to be upgraded may be missing, or the upgrade pathc may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
Well, I have verified the program does exists, since I can access BESR and my backups are running per schedule. I confirmed via another topic that this is the correct patch. I am now at a loss..? Any help would be great. Reason to me wanting to update to SP5 is because I am having issues attempting to mount a large recovery point, and per my search on the forums this SP5 update should fix it..
