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Uninstall of BESR 8.5 V2i Mount Driver Service start error.

PatPatriot55
Level 4
On a number of servers I have uninstalled BESR 8.5 to install BESR 2010.
Uponver reboot after BESR 8.5 uninstall I see the service error:
“At least one service or driver failed during system startup. Use Event viewer ......”
The service/driver is:
“Symantec V2i Mount Driver service failed to start due to the following error”

I found a reference to eliminate the service error but would like to know it is okay?
Does anyone know if the service nolonger required when upgrading to BESR 2010?

Solution:
Delete the following registry key and all it's subkeys:
HKLM\System\CurrentControlSet\Services\v2imount


1 ACCEPTED SOLUTION

Accepted Solutions

Lyle_Epstein_2
Level 2
Partner Accredited
Yes, I got the same issue on several 8.5 to 2010 upgrades. Open a command prompt and type "SC DELETE v2imount" That will delete the service and get rid of the issue.

Lyle Epstein
http://blog.korteksolutions.com

View solution in original post

3 REPLIES 3

AJT
Level 6

In BESR 2010, V2IMount was replaced by GenericMount.sys. The BESR 8.5 uninstall should have removed the V2IMount registry keys.

Hope this helps :)

Lyle_Epstein_2
Level 2
Partner Accredited
Yes, I got the same issue on several 8.5 to 2010 upgrades. Open a command prompt and type "SC DELETE v2imount" That will delete the service and get rid of the issue.

Lyle Epstein
http://blog.korteksolutions.com

PatPatriot55
Level 4
Lyle, Thanks for the solution. A more elgant fix than delting the registry entry!
Mark