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Update to SSR2013 R2 SP4 failed

Hi,

 

after upgrading my SMP to version 7.6 HF7 I can't update the management solution to 2013 R2 SP4 (11.1.4) and the installer to 2013 R2 SP5 via the SMP. I've done the instructions from https://www.veritas.com/support/en_US/article.000081529 but I get the error message from the screenshot attached.

Any hints?

Best Regards

Joachim

3 Replies

Re: Update to SSR2013 R2 SP4 failed

Can you please translate the message into English?

Re: Update to SSR2013 R2 SP4 failed

that means that during download or copy from backupslnlp_x64_11_1_4.msi an unexpected error occured...

Maybe there is a problem with

Maybe there is a problem with the download. Did you verify the MD5 hash for the download?