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Updating SMP from 8.0 to 8.1: application error in altiris console

ges87
Level 5

I just updated SMP from 8.0 to 8.1 and then 8.1 RU 5

Now if I enter altiris console, the tab with "backup status" (the lower-left one) says that an error has occurred in the application, and to check the logs with the altiris log viewer for more details.

What should I do?

EDIT: I realised VSS 16 is not compatible with 8.0. I installed 8.1 as a necessary step to upgrade, I guess I should just go on and install VSS 18

UPDATE: Indeed that tab works again after upgrading to v18

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Accepted Solutions

criley
Moderator
Moderator
Employee Accredited

@ges87

UPDATE: Indeed that tab works again after upgrading to v18

As you found out, only the v18 version of the Management Solution will work with SMP 8.1.

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1 REPLY 1

criley
Moderator
Moderator
Employee Accredited

@ges87

UPDATE: Indeed that tab works again after upgrading to v18

As you found out, only the v18 version of the Management Solution will work with SMP 8.1.