05-07-2008 04:29 AM
05-09-2008 06:17 AM
To be sure that you have backup copies of your backup jobs and history, you can do one of two things,
1st - Stop the Backup Exec System Recovery (BESR) Service in windows services and copy out the ‘Schedule’ and ‘History’ sub-folders from \Documents and Settings\All Users\Application Data\Symantec\Backup Exec System Recovery sub-directory.
2nd – Run the SEAST utility located in the \Program Files\Symantec\Backup Exec System Recovery\Utility sub-folder and keep a copy of the *.CAB file that it generates; your history and job files would be located in this *.CAB file.
When you uninstall, choose to retain your history and job files for future use option. Once rebooted, install the full media package, reboot again, and open the console. Upon startup it should ask for your product key. Once in the console verify your settings. If they are not correct, stop the BESR service and re-insert your Schedule and History files from your backups into their original locations.
08-29-2008 06:46 AM
10-08-2008 08:13 AM