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Veritas.com
Support

VS-MS18 performance and functional issues with HTML5 frontend

Markus_Koestler
Moderator
Moderator
   VIP   

‎04-08-2018 09:40 PM

After updating from VSR-MS16 to 18 we face multiple performance and functional issues with the new HTML5 fortend. Anyone else having issues after updating to the latest version?

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5 REPLIES 5

criley
Moderator
Moderator
Employee Accredited

‎04-11-2018 03:12 AM

For the benefit of others watching this thread; both of these are currently under investigation.

If anyone else has experienced these types of issues since upgrading to VSR-MS 18, please share those details here.

Thanks.

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GLCM
Level 2
In response to criley

‎06-08-2018 05:04 AM

Same for me, as long as I am not on localhost very poor performance and most buttons/links are not working.

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criley
Moderator
Moderator
Employee Accredited
In response to GLCM

‎06-08-2018 05:15 AM

@GLCM

Is this the issue you are seeing?

https://www.veritas.com/support/en_US/article.100042862.html

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GLCM
Level 2
In response to criley

‎06-08-2018 06:09 AM - edited ‎06-08-2018 06:14 AM

no, the interface does simply not have more functionality except "show" if I open it from remote. It sometimes starts to work if I wait long enough, but usually I am not patient enough to wait 4-5 minutes. Smiley Wink

 edit: and I can see an sql connect error in the logs if I connect remotly, I think I need to open a case

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criley
Moderator
Moderator
Employee Accredited
In response to GLCM

‎06-08-2018 06:21 AM

@GLCM

Yes, I'd agree with that - please open a support case so that this can be investigated further.

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