Service Pack 1 for Veritas System Recovery (VSR) 16 is now available.
Release notes: http://www.veritas.com/docs/000125903
Patch download: http://www.veritas.com/docs/000125892 (NOTE: SP1 is also available via LiveUpdate)
Updated compatibility list: http://www.veritas.com/docs/000114479
For more details about VSR, please visit https://www.veritas.com/product/backup-and-recovery/system-recovery
To download a trialware copy of VSR, please visit https://www.veritas.com/trial/en/us/system-recovery-16.html
Please use this thread for any questions that are specific to SP1.
For any of you who participated in the Beta for SP1 and have the Beta installed, LiveUpdate does recognize that an update to 188.8.131.52016 from 184.108.40.206986 is needed. I also downloaded the MP1 patch and it will not install over the top of 220.127.116.11986. The patch setup fails immediately. I downloaded the full program from my support on the web and it updated the beta with no issues. I contacted the Beta team and they referred my discovery to support.
no support for SMP 8.1? My sql server was updated to 2014 SP2 and when I try to install it I get "You have selected an unsuported instance of SQL...". SQL 2014 SP@ is supported only under SMP 8.1
SMP 8.1 is not supported yet. I have already asked the question about when this will be supported - I'll report back here when I know more on this.
However, the below article shows that you do NOT need 8.1 in order to use SQL 2014 SP2. Symantec support this with SMP 8.0 HF4 onwards (see Page 12):
Thanks for the reply.
this article claims the opposite: https://www.veritas.com/support/en_US/article.000019796
If it is really supported, any suggestioin on how to proceed with the installation (Upgfrade from 16.0)? The error pop-up doesn't allow me to continue....
Why is it the opposite of http://www.veritas.com/docs/000019796 ?
Yes, the version of SQL you have is supported with SMP 8.0 as long as you have the right level of hotfix installed.
What version of SMP do you have installed at the moment? A screenshot may help ..
Is your version of SQL 32bit? The Symantec article says this:
So I'm a bit confused as to what you are trying to do here ..
You already have SMP 8.0 HF6 installed. Are you trying to change to a different SQL server? Can you clarify please.
maybe I'm doing something wrong, are there instruction on how to perform the update of SP1 pf the managament solution? I am doing the same procedure as when I upgraded to Veritas System recovery 16... download the package - unzip - set the new product source in symantec installer - install new product
The process for upgrading is basically the same, as you have mentioned.
The only thing I can think of is that the SQL collation maybe was changed? Check Page 12/13 of http://www.symantec.com/docs/HOWTO9965.
You can also use this to confirm what it is configured for: https://docs.microsoft.com/en-us/sql/relational-databases/collations/view-collation-information
Failing that, I think a support case is probably the next step for you.
Latin1_General_CI_AS is the collation, and it's in the supported list.
I just noticed that the manager is not functioning properly, as the only client that connects without problems is itsself. This is a recent problem. I have no clue what caused it, as no action was taken on the manager, nor on the server hosting it, apart from normal windows updates, and the installation attempt. Last contact of most clients was performed on 12/04, the very same day I tried installing SP1...