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VSR-MS 18 Sp3 failing to install

Riggzie
Level 4

I had the beta on my server (dev environment) and i dl the new zip, extracted and pointed SIM to it. It went to install but then i received the following error...

 

3 REPLIES 3

criley
Moderator
Moderator
Employee Accredited

@Riggzie 

Do you mean that you are trying to install SP3 over the BETA version of SP3?

I did and that failed as i figured it may be like an upgrade.... Then went in and uninstalled it...

actually one wont uninstall... so how do i get it fully uninstalled, to be able to install the non beta?

ive clicked uninstall and it seems to have gone, but still shows... 

 

criley
Moderator
Moderator
Employee Accredited

@Riggzie 

Yes, I don't think you can install directly over the top of an existing beta version. That is not recommended.

Without seeing logs, I am not sure why you are not able to uninstall. You could potentially remove Installation Manager and start from scratch if that is what you want to do here ... that should get round this problem.