cancel
Showing results for 
Search instead for 
Did you mean: 

VSR16 Error EC8F17B7: Cannot create recovery points for job: Drive Backup of Windows

SMARTech
Level 2

I upgraded my system to the creator's update last week (OS Build 15063.332).  Today I tried to perform a backup of my C: drive and the backup failed.  I error I am receiving is the following:

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of Windows.
 Error E4F3000B: PreSnap failed on volume \\?\Volume{16971f9d-3d2f-45c1-a77b-548713a96fbb} . (UMI:V-281-3215-6071)

Details:
Source: Veritas System Recovery

I have applied the service pack 1 for this product.  The about windows says I am on version 16.0.1.56016.  Any suggestions would be appreciated.  Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

SMARTech
Level 2

I was able to successfully complete the image backup after I de-selected the recovery partition from the backup job.

View solution in original post

1 REPLY 1

SMARTech
Level 2

I was able to successfully complete the image backup after I de-selected the recovery partition from the backup job.