08-05-2020 08:12 AM
When i tried to install Veritas System Recovery Version 18 in my historian Server. I encounter some error. After certain part, the Veritas installation dialog box hang and the installation just stuck at one point. When i tried to click on Cancel to cancel the installation, the installation dialog box cannot be cancelled. The x button on the top right of the dialog box also cannot be clicked. I will attach photos and videos of which the installation process get stuck and hang.
Thank you so much.
08-05-2020 08:28 AM
Thanks for the screenshots and video.. :)
Sounds like this problem:
https://www.veritas.com/support/en_US/article.100046027 - Install, upgrade or update process of System Recovery 18 Service Pack 3 / 4 or System Recovery 21 hangs.
especially as the photos seem to show it hanging on VproObj.dll and also you say the cancel button doesn't work.
08-05-2020 05:16 PM