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Where is Technote TECH201802?

PatPatriot55
Level 4

Why is UninstallSSR2013.zip not available on support site?
There is  download for the SSR2011 version. The 2013 version should also be available as it can be found at:
http://mail194.us1.rsgsv.net/connect/de/forums/removal-tool-win-7-64-ssr-2013-110249853

1 ACCEPTED SOLUTION

Accepted Solutions

lmosla
Level 6

After looking into what happened to the missing link I found out that it was removed because Symantec was concerned that the batch file was being used too often to attempt to fix issues that could have been resolved with less extreme measures and more appropriate troubleshooting.

note: Access to the batch file is still available through logging a support case with technical support.

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2 REPLIES 2

Markus_Koestler
Moderator
Moderator
   VIP   

Good question, seems like it is simply gone.

lmosla
Level 6

After looking into what happened to the missing link I found out that it was removed because Symantec was concerned that the batch file was being used too often to attempt to fix issues that could have been resolved with less extreme measures and more appropriate troubleshooting.

note: Access to the batch file is still available through logging a support case with technical support.