cancel
Showing results for 
Search instead for 
Did you mean: 

Who supports MySymantec website?

Linas
Level 6

Under Products and Maintenance no current products are listed only products from 2007

also i get errors when trying to create case

Submit the Case

" Your attempt to submit a case to Symantec has failed due to an invalid Product/Version. You can check the product/version and resubmit the case, or contact technical support Symantec Technical Services"
 

Who do I contact?


And how to select the correct Product name to get to correct queue for the correct support 

61 REPLIES 61

Linas
Level 6

I guess I was rite I was given a new SAN number every time I purchased or renewed Symantec products and “Symantec Customer Business Operations”

Department resolved my issues and now when I look on the Products and Maintenance tab I see well I did see all my current products this morning I did see all the current products there were 57 entries and the newest SEP expired in 2013 but it’s all gone now I am back ware I started January 11 2011.

 

Well I guess I will call them back at least now I know who to call Symantec Customer Business Operations

Linas
Level 6

 

They fixed all my products from 2007 and up are here

This makes it nice and easy to keep track of product key and serial numbers