what we've done:
installed backup exec system recovery 8.5 from cd on a workstation (winxp) and got the latest liveupdates.
then we have implemented an agent on another machine (also winxp). after that we wanted to connect the agent.
whats the problem:
during the connection there comes up a "network authentication". no username/passwd (which is us well known) does match the dialog. so we can't manage the agent.
there is no firewall running on the agent's system or between these stations.
we have also tried to reinstall both applications - same thing.
we need support now =)
the servers can reach itself via ping.
news: we had another device with the same "authentication-popup" and here the local administratoraccount was working.
which data are actually demanded here?