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change password of the SSR-MS

pgm10s
Level 5
Partner Accredited Certified

Hello

    I have installed the ssr-ms on the server with the "administrator" account.  Now we need to change the "administrator' s password".

Do we need to configure/ re-configure anything. 

 

Thank you.

8 REPLIES 8

Markus_Koestler
Moderator
Moderator
   VIP   

Yep, the Passwort for the SSR service.

pgm10s
Level 5
Partner Accredited Certified

I try to change the password in the windows service, but I cannot use the webbrowser to open the console

Markus_Koestler
Moderator
Moderator
   VIP   

Hm, maybe you need to change the passwort too in following location: SSR MS Console->Settings->Notification Server->Notification Server Settings->Tab processing->Application Identity

pgm10s
Level 5
Partner Accredited Certified

After change the password, I cannot login to the SSR-MS console

Markus_Koestler
Moderator
Moderator
   VIP   

Do you get prompted for the password when opening the web browser ?

pgm10s
Level 5
Partner Accredited Certified

I got this error

Markus_Koestler
Moderator
Moderator
   VIP   

Seems to me like the password change has not been propagated to the registry key in question.

Can you revert the passwort of the admin account so that you can logon and then try ONLY to change the password through the SSR MS console (NOT directly through windows services mmc).

Markus_Koestler
Moderator
Moderator
   VIP   

Did you resolve this issue ?