02-25-2011 01:31 AM
Hi all. We have a problem with BESR 2010 on 2008 R2 64 bit and a MSSQL server 2008 enterprise on a 2008 R2 64 bit (SQL Agent).
The full backupjob is always ok, but incremental fails always with VSS errors, and sometimes with SQL errors:
e000ff16 - A communications failure has occurred with a Shadow Copy resource.
e000ff19 - A communications failure has occurred with a SQL Server resource.
I don't find any solution for this problem, I already searched 4 days long. Yesterday I tested an incr. backup and kept looking at the VSS service (on the client of course): when it shut down because it was idle, I startet it again manually and the backup was then OK. But when the backup runs alone without any intervention, it fails with the errors above and I think it's because of VSS that goes sleeping when it's idle.
I already tried to change the backup sequence, doesn't change anything.
If you need any other info feel free to ask ! I'm really desperate, and I'm also not a windows expert...
Thanks !
02-25-2011 02:29 AM
Can you file a case with Symantec ?
02-25-2011 05:16 AM
Thanks for your reply.
I don't know if I can, and if yes, how it works/what I have to do.
02-25-2011 06:02 AM
You can connect to https://mysupport.symantec.com and file a case there.
02-25-2011 06:40 AM
Issue with SQL SErver on 2008 Box you will have to Create and Execute a batch file named, FIXVSS08.BAT:
Please note the following:
Copy and paste the following into Notepad, then click Save As, to save it as FIXVSS08.BAT.
Sids...
04-27-2011 11:33 AM
(Re)register a bunch of DLLs, run file checker... I'm tempted to try this blindly, but why do you think this will work for this particular problem?