01-19-2014 02:48 AM
I have an old Norton ghost backup image on a CD, and when I tried to open it
in ghost explorer 11 it gives me a hard disk icon with the word " unknown "
next to to it and no files appears on the right hand side.
I really need to extract these files since they are a testing lab facility
software and this image unfortounatily is the only backup we have since the
original hard disk is damaged and we replace it with a new one.
we really need to extract the software from the ghost image but we don't know
please provide us with the tools and solutions to do so
many thanks in advance
01-19-2014 11:03 PM
You could try downloading the evaluation version of SSR and try to open the Ghost files (http://community.norton.com/t5/Norton-Ghost/Can-SSR-read-old-Ghost-Save-amp-Restore-images/m-p/990373#M1959)
01-21-2014 04:56 AM
dear Mr. Markus
thanks for the advise, I downloaded the SSR but it was not much of a help? is there any tool that I can extract my files from this Unknown image? I made integrity chek on the image through norton ghost 2003 and it passed successfuly , i tried to restore it but no files were extracted on the target drive. please if you have any idea to fix this problem it will be appreciated.
02-05-2014 10:19 PM
What was the error message when you try to open the ghost image with SSR?