cancel
Showing results for 
Search instead for 
Did you mean: 

not able to run the BESR-MS installer

Ray_K
Level 3

I am not able to run the BESR-MS installer, getting blank  screen after the symantec logo.

Running win 2k3 32 bit, 2 GB RAM, IE7, IIS ans ASP.net installed.Downloaded  the iso from the Fileconnect and when running the exe gets blank screen after symantec logo.

Any Suggestion?????

3 REPLIES 3

Sush---
Level 6
Employee Accredited Certified

Are there any errors logged in Event viewer??

Also check if BESRinst.log file is created where you can find the error (if any) occurred during the installation.

 

Thanks,

-Sush...

Sush---
Level 6
Employee Accredited Certified

Are there any updates on this?? Were you able to find and resolve the error ??

 

Thanks,

-Sush...

Sush---
Level 6
Employee Accredited Certified

Request you to please update the status....

 

Thanks,

-Sush...