symantec Management Agent service causes slow Novell login.

[fxlecoq]

Hello,

We are using

Novell Client Novell Client 4.91 SP5 for Windows (IR1)

Symantec System Recovery 2011 (10.0.2.44074)

on windows 2000 and windows XP workstations

and we are facing very slow login process (using NWgina)

using MSCONFIG, we have disabled every non-windows services and reactivated those services one by one

-> slow logins are caused by "Symantec Management Agent" (AeXNSAgent.exe)

because when this service is disabled, login time is OK

we have activated "userenvdebuglogs" but nothing relevant

Please help :)

[Ashish-Sharma]

HI,

Hope this help

KNOWN ISSUE: Symantec Management Agent's service (AexNSAgent.exe): NSEs with 0kb in size is causing high CPU utilization.

Article:TECH179450

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Created: 2012-01-20

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Updated: 2012-06-06

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Article URL http://www.symantec.com/docs/TECH179450

Altiris agent has high CPU utilization at startup

Article:TECH1017

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Created: 2005-08-26

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Updated: 2007-07-19

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Article URL http://www.symantec.com/docs/TECH1017

[fxlecoq]

Hi thanks for those known issues

unfortunatly,

1. we don't have any 0kb file
2. perfmon doesn't show any high CPU utilization

Do you think we should apply those KB even if we don't have same problem ?

[fxlecoq]

Hi thanks for those known issues unfortunatly, 1.we don't have any 0kb file 2.perfmon doesn't show any high CPU utilization Do you think we should apply those KB even if we don't have same problem ?