I bought Backup Exec System Recovery 8 starter kit.
I installed it on all my servers... it's working fine so far, except for one server... vprocsvc is crashing during the backup process and the besr service is restarted automatically when this append.
here is what I get in system event viewer :
*******************************
Event Type: Information
Event Source: Application Popup
Event Category: None
Event ID: 26
Date: 14/04/2008
Time: 3:33:14 PM
User: N/A
Computer: ML370MED
Description:
Application popup: Microsoft Visual C++ Runtime Library : Runtime Error!
Program: C:\Program F...
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
*******************************************
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 14/04/2008
Time: 3:33:15 PM
User: N/A
Computer: ML370MED
Description:
The Backup Exec System Recovery service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
********************************************
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 14/04/2008
Time: 3:33:16 PM
User: N/A
Computer: ML370MED
Description:
The Backup Exec System Recovery service entered the running state.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
*****************************************
here is what I get in appliation event viewer:
*************************************
Event Type: Information
Event Source: Backup Exec System Recovery
Event Category: Medium Priority
Event ID: 100
Date: 14/04/2008
Time: 3:33:26 PM
User: N/A
Computer: ML370MED
Description:
Info 6C8F0427: Backup Exec System Recovery service started successfully.
Details:
Source: Backup Exec System Recovery
****************************************
and when I don't get the first error in event viewer (Microsoft Visual C++ Runtime Library : Runtime Error!), I always get this error in application event viewer when I have a problem with BESR... it's one or the other, most of time, not both error :
****************************
Event Type: Error
Event Source: .NET Runtime 2.0 Error Reporting
Event Category: None
Event ID: 1000
Date: 14/04/2008
Time: 11:19:44 AM
User: N/A
Computer: ML370MED
Description:
Faulting application vprosvc.exe, version 8.0.1.24976, stamp 47a516fd, faulting module ntdll.dll, version 5.2.3790.3959, stamp 45d70ad8, debug? 0, fault address 0x0001bd02.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 76 00 70 00 72 00 .v.p.r.
0030: 6f 00 73 00 76 00 63 00 o.s.v.c.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 38 00 2e 00 30 00 .8...0.
0048: 2e 00 31 00 2e 00 32 00 ..1...2.
0050: 34 00 39 00 37 00 36 00 4.9.7.6.
0058: 20 00 34 00 37 00 61 00 .4.7.a.
0060: 35 00 31 00 36 00 66 00 5.1.6.f.
0068: 64 00 20 00 69 00 6e 00 d. .i.n.
0070: 20 00 6e 00 74 00 64 00 .n.t.d.
0078: 6c 00 6c 00 2e 00 64 00 l.l...d.
0080: 6c 00 6c 00 20 00 35 00 l.l. .5.
0088: 2e 00 32 00 2e 00 33 00 ..2...3.
0090: 37 00 39 00 30 00 2e 00 7.9.0...
0098: 33 00 39 00 35 00 39 00 3.9.5.9.
00a0: 20 00 34 00 35 00 64 00 .4.5.d.
00a8: 37 00 30 00 61 00 64 00 7.0.a.d.
00b0: 38 00 20 00 66 00 44 00 8. .f.D.
00b8: 65 00 62 00 75 00 67 00 e.b.u.g.
00c0: 20 00 30 00 20 00 61 00 .0. .a.
00c8: 74 00 20 00 6f 00 66 00 t. .o.f.
00d0: 66 00 73 00 65 00 74 00 f.s.e.t.
00d8: 20 00 30 00 30 00 30 00 .0.0.0.
00e0: 31 00 62 00 64 00 30 00 1.b.d.0.
00e8: 32 00 0d 00 0a 00 2.....
***********************************
I already tried to uinstall .Net Framework 2.0 and BESR and reinstall them
I already tried to run fixinstall
I also tried to disable my antivirus (Norton Corporate)....
Here is my server's specs:
Windows 2003 SP2
HP ML370 G4 Server
Dual Intel Xeon 3GHz dual core cpu
3GB Ram
this server is running as a terminal and file server.
what can be the problem?!?