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Large profile images in VOX

RamNagalla
Moderator
Moderator
Partner    VIP    Certified

Admin team,

i have verified this in two different sytems and 3 different browsers

profile image are displaying large for few users( including mine), and it is disturbing the outline of the page..

 

Capture.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

Hello, @RamNagalla –

A quick note to highlight the remedy of the avatar sizing issue you'd encountered in the VOX community.

Again, thank you for notifying our team of the avatar formatting – these efforts are helpful to the Veritas VOX team, and to the VOX community, as a whole.

Kindly – Alexandra Matthiesen, VOX Community Manager

View solution in original post

7 REPLIES 7

AlexMatts
Level 6
Employee

Hello, @RamNagalla –

Thank you for bringing this avatar display issue to our attention. We are in the midst of placing a comprehensive collection of revisions to a UI update with our development partner, and expect this issue to be addressed shortly.

And again, thank you for taking the time to share this detail with me – it is efforts like this that help our team ensure the best possible user experience in the VOX community.

Kindly – Alexandra Matthiesen, VOX Community Manager

Hello, @RamNagalla –

A quick note to highlight the remedy of the avatar sizing issue you'd encountered in the VOX community.

Again, thank you for notifying our team of the avatar formatting – these efforts are helpful to the Veritas VOX team, and to the VOX community, as a whole.

Kindly – Alexandra Matthiesen, VOX Community Manager

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Avatars are still too big on mobile devices.
This is what it looks like on my mobile phone (using Chrome):

Hello, @Marianne –

Thank you for providing this screenshot – this is helpful. I've delivered the screenshot and information to our development partners to seek and implement a solution.

I hope this message finds you well, and I'll update you upon this thread once a fix is in place.

Kindly – Alexandra Matthiesen, VOX Community Manager

Hi, @Marianne –

I am pleased to let you know our development partner addressed the avatar formatting issue you encountered – it should now be displaying properly in your mobile view.

I hope this message finds you well.

Kindly – Alexandra Matthiesen, VOX Community Manager

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified
Thanks Alex! All fixed now.

Success! Thank you, @Marianne.

Kindly – Alexandra Matthiesen, VOX Community Manager