Session timeouts

[RiaanBadenhorst]

Hello

Is it really necessary for VOX to sign me out after X minutes. I'm connected to it the entire day.

Gets a bit annoying to go to that login page each time to sign in again......

[Marianne]

I have also complained bitterly about this in reply to pkh's post over here:

Must login each time I post something 

So far our requests have fallen on deaf ears.....

I used to stay logged on for MONTHS on my phone, laptop and tablet on Connect.

The session timeout is not really encouraging anyone to contribute on a regular basis.

[Larry_Fine]

I agree that this new timeout is VERY annoying.  It makes it impossible to quickly check in and see if there are any new threads that need attention.

I believe/assume that there used to be a 24 hour timeout, as I had to sign in every Monday morning, but then I would stay logged in for the rest of the work week.

[Marianne]

I am pretty sure that the session timeout is now also annoying users to such an extent that they don't bother to come back for feedback or to close off posts.....

[CraigV]

OK this is becoming an issue and making posting a big problem. If I am idle for any length of time I need to relog on.

I am also now getting authentication issues (didn't get it yesterday, but today is the random day to start this all over again!!!) as well as a prompt to log onto the UAT site (...???????)...

Is this going to be addressed?

Thanks!

[CraigV]

...and I see now that the post went through in spite of the authorization issue...becoming a bit frustrating!

[Will_Restore]

Few user-unfriendly features on this new site & the session timeout is one of the worst!

[rkingsland]

I had increased the time-out from the default 30 minutes to 2 hours, but it seems it's still not long enough. What would be a decent amount of time? For security reasons I didn't think it would be good to have it too long.

[Marianne]

What kind of 'security reasons' Ryan?

I used to stay logged on to Symantec and Veritas Connect for MONTHS. 
Really.
On my laptop, my phone, tablet.
Pretty much like on other social media - LinkedIn, FaceBook, Twitter, etc...
And hotmail. And Gmail. Google+.

48 hours should be fine. 
Or never. As long as cookies are enabled we should not be logged out.

Constant session timeouts make me feel unwelcome.

I bet you that others feel exactly the same.

[Larry_Fine]

IMHO, 2 hours is still too short.  I suggest 12 hours as a minimum (but I prefer 24 hours), so that we can at least get through a business day with a single sign on.

I agree with Marianne asking "what security"?  This is a user forum for chat, not a banking session.  If an individual user on a shared computer is concerned about security, then they should know how to log off, but don't ruin it for the rest of us.

[rkingsland]

For some reason Lithium has a 200 minute maximum for this setting. I've opened up a ticket with Lithium to see if we can override this limitation.