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Some of my issues on VOX

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi Guys,

 

I'll let this run with the issues I am facing on VOX:

When trying to give a kudo on the link below, I get the following message (even though I am logged on):

Authentication Failed. Authentication Ticket Mismatched, failed authentication.

https://vox.veritas.com/t5/Veritas-Perspectives/VOX-The-Next-Step-in-Veritas-Customer-Engagement/ba-...

Thanks!

2 REPLIES 2

TylerWelch
Community Manager
Community Manager
Employee

Hi Craig,

Can you tell me what OS and browser you're using. I'm not able to reproduce this error on my maching and want to give the engineering team some additional information for proper testing. 

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi Tyler,

 

Windows 10 and either IE 11 or Chrome. It has only happened once so far, but did happen consistently when still VOX was still in Beta.

I'll keep an eye on it for the next week or so and then close this off if it doesn't happen again.

Cheers!