Highlighted

UI/UX improvements to the VOX community

We are pleased to announce improvements to VOX, including a comprehensive update to the community interface to provide a fluid VOX experience across digital devices. Now, no matter the screen size from which you participate on VOX – from desktop to smartphone, and everything in between – your experience should be accessible and consistent.

We invite you to share feedback regarding the new, responsive VOX experience. Please use this forum to share your perspective on the updated VOX UI/UX – whether a simple formatting matter, or an interaction that could be improved, we want to know your thoughts.

Also, you may contact me directly @AlexMatts via VOX, or at Alexandra.Matthiesen@veritas.com.

We look forward to hearing from you!

cc @JustineVelcich & @TylerWelch

8 Replies
Highlighted

Re: UI/UX improvements to the VOX community

Thanks @AlexMatts 

I have noticed that some Moderator permissions have been removed.

On another note - what is the purpose of the red line next to some posts?

Redline.JPG

 

 

Highlighted

Re: UI/UX improvements to the VOX community

It seems that some posts are not indexed?

For example, my recent activity view

https://vox.veritas.com/t5/forums/recentpostspage/user-id/133461

has a gap of posts between yesterday/Tuesday and 3 weeks ago.

Specifically missing my Monday post to https://vox.veritas.com/t5/Backup-Exec/Connecting-LTO-to-BE-16-installed-in-ESXi-VM/m-p/835754#U8357... and probably more posts.

Highlighted

Re: UI/UX improvements to the VOX community

Hello, @Larry_Fine –

The VOX team is looking into this matter immediately, and will update you upon this thread shortly. Above all, thank you for bringing this to our attention.

Your experience on VOX, and those of all VOX users, is important to Veritas.

Kindly – Alexandra, VOX Community Manager

Highlighted

Re: UI/UX improvements to the VOX community

Hi Admins

Attachments are no longer visible in forum posts.
Please address ASAP as users needing assistance have uploaded logs but these are not visible.

I have attached a small test file here.
Highlighted

Re: UI/UX improvements to the VOX community

Here is a thread where a user supposedly has logs attached, but they are not visible.

https://vox.veritas.com/t5/Backup-Exec/Media-is-unrecognized-error-even-on-erased-tapes/m-p/836145#M...

Highlighted

Re: UI/UX improvements to the VOX community

Was an update deployed within the past few hours?  I hit F5 to refresh my "Latest Posts" view (looking for replies to threads I was active in) and the view is now much shorter and very sparce.  Simply put, I don't like the change that I am seeing.  Is this intentional?  Is there an alternative view?

https://vox.veritas.com/t5/forums/recentpostspage/user-id/133461/page/1

FYI, it appears that we are now allowed to stay logged in longer, so thanks for whoever secretly fixed that complaint.

Highlighted

Re: UI/UX improvements to the VOX community

Hello, @Larry_Fine –

Notably, we deployed an additional update to the VOX community this morning. I've shared your message with the VOX team and our development partner, and hope to have a remedy in place shortly.

Thank you for contacting me, Larry. Your experience on VOX is important to us, and we want to guarantee VOX acts as a thoughtful resource for industry community and support for all of our users.

Simply, these details matter.

Kindly – Alexandra Matthiesen, VOX Community Manager

Highlighted

Re: UI/UX improvements to the VOX community

Hello, @Larry_Fine –

A brief update: our development partner is in the midst of remedying of the Latest Posts view issue you'd encountered in the VOX community, following our most recent user interface update.

Thank you for notifying our team of the issue – these efforts are helpful to the Veritas VOX team, and to the VOX community, as a whole.

Kindly – Alexandra Matthiesen, VOX Community Manager