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Unable to join or create Resiliency Group

Muhammad_Iqbal_
Level 3
Partner Accredited Certified

Hi,

I trying to join the existing RG  after verifng the exiting data center it give some errors and say check system logs. What I noticed in some log file as below:

ERROR com.symantec.itrp.solution.base.service.setup.GettingStarted [solution.base.service.listenercontainer-9] - {"status":1,"public_key": "", "errmsg":"public key 10.10.2.170 or /var/opt/VRTSitrp/conf/.store/10.10.2.170.keystore_cert file already exists."}

Please help in this regards.

 

Thanks,

Iqbal

 

 

1 REPLY 1

RiaanBadenhorst
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi Iqbal

I hope you've raised a case and resolved this issue. It would need a modification of the database to resolve IMHO.