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All attempts to search within Veritas Support site produces 404 error today.

Example :

Start here: https://www.veritas.com/support/en_US/

Select NetBackup as product. 
Then, in this URL: https://www.veritas.com/content/support/en_US/NetBackup.html
Click on the Late Breaking News link. 

Error (404) 

I have tried using Google Chrome, Mozilla FireFox, Microsoft Edge.
So, no issue with the browser or browser cache.

Another example:

Select Backup Exec as product.
It will open https://www.veritas.com/content/support/en_US/BackupExec.html

Type in the search bar: how to use sgmon

Select the 1st link : How to use the SGMON utility to perform a live debug of Backup Exec

Once again - Error 404.

1 Solution

Accepted Solutions
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Accepted Solution!

Re: All attempts to search within Veritas Support site produces 404 error today.

The problem has been corrected.

View solution in original post

5 Replies
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Re: All attempts to search within Veritas Support site produces 404 error today.

Thank you Marianne. We are currently experiencing an outage that is impacting access to KB Articles. IT has been alerted, and is working on a resolution. No ETA at this time.

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Re: All attempts to search within Veritas Support site produces 404 error today.

Thanks @JoeKug

Hopefully there is some sort an alert system within Veritas Support to detect these outages?

We have been inundated today by customers complaining about the Support site.  (Timezone GMT+2). 
All I could do was to test and let them know that I am experiencing the same. Outage has been seen for most of our working day in EMEA.

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Re: All attempts to search within Veritas Support site produces 404 error today.

Thank you again. I will be working with IT to review the functioning of the monitoring environment so that we can catch these problems earlier.

Highlighted
Accepted Solution!

Re: All attempts to search within Veritas Support site produces 404 error today.

The problem has been corrected.

View solution in original post

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Re: All attempts to search within Veritas Support site produces 404 error today.

Thanks a lot!
Will check in the morning - almost 22:30 down here...