03-07-2018 08:15 AM
Hi All
I am using version 8.3 hotfix 3 and have processed some psts a number of days ago. I am now trying to add more psts but it isn't working. IS there a different process I should be following to add additional PSTs?
Thanks
Solved! Go to Solution.
03-12-2018 06:21 AM
Good to hear, @abdjuk17. The ol' restart trick works wonders sometimes ;)
When you have a moment, would you mind marking this issue as Resolved :)
03-08-2018 09:32 AM
Hello @abdjuk17,
Assuming you're trying to add more PSTs to the same case and case folder source as the other PSTs, you'll want to run disocvery (of the new PSTs) and then process that source as follows:
I hope that helps :)
03-09-2018 03:15 AM
Hi Jimmy
Thanks for that. I restarted the application instead and that cleared whatever glitch was stopping me processing the data!
03-12-2018 06:21 AM
Good to hear, @abdjuk17. The ol' restart trick works wonders sometimes ;)
When you have a moment, would you mind marking this issue as Resolved :)