Case sensitive keyword searching in Symantec Clearwell?

[T5]

Is there a way to conduct a case sensitive keyword search in the Symantec Clearwell eDiscovery platform?  A case sensitive search will help eliminate false hits.

[PJuster]

Have you tried a freeform search, all fields for this are case sensitive. 

More information on freeform searches can be found in the 

http://www.symantec.com/business/support/index?page=content&id=DOC6190

this is for v 7.1.2 but this has not really changed since v6.6 so should be applicable regardless of platform that you are on.

I hope this helps.

[PJuster]

was this a solution ? if so please mark it as one or let us know if more information is needed.

Thanks

Paul

[T5 · Accepted solution]

Paul,

Unfortunately, I was informed by Symantec Technical support that the Symantec Clearwell eDiscovery Platform does not support case sensitive keyword searches.  I inquired about the possibility of a case sensitive "Freeform" search.

I was surprised that Clearwell does not allow for case sensitive searching.  

[PJuster]

apologies I misread the document

Note: All field names are case sensitive. You must enter all names exactly as shown in the 

So as the document stays 

"All searches are case-insensitive."