11-09-2016 08:30 AM
Getting the following error message:
Caused by: com.teneo.esa.admin.service.shell.ServiceInitializationException: [#71000] Admin Services Error : clusterupdateservice.clusterupdateservice - [#156061] The currently configured network identity of this appliance xxx-xxx-xxxx-1.xxxx-test.com:2595 does not match the bootstrap configuration xxx-xxx-xxxx-1.xxxx.com:2595. Use the cluster-admin tool to reset master boot configuration.
How do I use the cluster-admin tool? Not sure how to even access it? We moved a Clearwell appliance from one domain to a xxxx-test.com domain. I think this appliance back in the day before I came here was maybe configured for a cluster environment but its not being used in that way. Just a stand alone clearwell appliance.
any comments or solutions are appriciated.
Thanks
Solved! Go to Solution.
11-10-2016 11:38 AM - edited 11-10-2016 11:42 AM
Hello @bc1410,
There's a techincal article about this, but it hasn't even been published. Most of the details you provided match exactly.
Here's what the article says about cause and solution:
Cause |
| |
Solution |
|
These steps should reset the appliance back as a standalone.
Hope it helps
11-10-2016 11:38 AM - edited 11-10-2016 11:42 AM
Hello @bc1410,
There's a techincal article about this, but it hasn't even been published. Most of the details you provided match exactly.
Here's what the article says about cause and solution:
Cause |
| |
Solution |
|
These steps should reset the appliance back as a standalone.
Hope it helps
11-10-2016 11:56 AM
As always I appreciate your response Jimmy. But I beat you to the chase. I know about the whole "b commands" but never really played around much with them except for the basic "b" command to stop and start services. I dug a little deeper yesterday into the "b commands" and thought maybe it would be the "b cluster-admin moveMaster" but I couldnt get the syntax correct. Played around with it for a while then I noticed the "reset" b cluster-admin command. So I had nothing to lose but try it. I tried it this morning and restarted services and even bounced the server and it worked for me. Thank you so much.. I wish Veritas would publish more literature or manuals on the "b commands". Hardly anything out there regarding these commands. Thanks again James!!!!
11-10-2016 12:31 PM
No worries. Always willing to help where I can
If you ever want to reference what each of the b commands:
To list of them all type b help
Then, to get subcommands type, e.g. b help-auto