Collection results discrepancy

[tad_17]

Hi,

I am adding a collection to a case and the total hits and collected items in the collection results of the job log are not the same, and it is saying zero items errored. ie: 14,515 total hits, 14,505 items collected, 0 errors.

I would be expecting 10 errors? 

[Daly]

Hello tad_17,

To confirm, the total hits is after you've processed the collection set? If not can you tell me where you're seeing this so I can try give you an answer?

If it's after you've processed the set and have done a search, did you have extraction of embeddings setup on processing options - it might account for the +10 seen in hits.

[tad_17]

Hi Daly,

The total hits I'm referring to is when the collection task has completed. Before I create a collection set and process it. The collection task is completing as successful, however I would expect it to be a Partial Success with 10 errors in the Uncollected Error log.  I'm looking at the collection results in the job log.

Thanks,
Triona

[jonathan_zak]

Hi Triona,

Can you tell me the source you were collecting from (Exchange, Enterprise Vault, FileShare, etc)?

Jon