09-03-2017 10:04 AM
Hi, Need your assistance on the below matter, we just moved the clients EV environment to new hardware so that we can upgrade the client to EV12. They are currently still on EV11.0.1 CHF5
The issue we are experiacing is with DA we followed the article https://www.veritas.com/support/en_US/article.000097887to the T but getting the following error when trying to open the Admin page to update the server location
We looked at all other articles as well regarding firewalls UAC etc and made sure all is in order but still so working
EV11.0.1 CHF5
Server 2012 R2
Exception of type 'System.Web.HttpUnhandledException' was thrown. - Input string was not in a correct format.
Exception Info [-]
Exception Stack Trace
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.login_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Inner Exception Stack Trace
at System.Number.StringToNumber(String str, NumberStyles options, NumberBuffer& number, NumberFormatInfo info, Boolean parseDecimal)
at System.Number.ParseSingle(String value, NumberStyles options, NumberFormatInfo numfmt)
at System.Single.Parse(String s, NumberStyles style, NumberFormatInfo info)
at AcceleratorWeb.Login.IsIE11orHigher()
at AcceleratorWeb.Login.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)